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Driver Misconduct

Bolt expects a high standard of professionalism from drivers. We apologise if you have experienced a journey that was below this standard.

To maintain a high standard of respect and safety, it’s against our policy for drivers to:

  • Violate traffic regulations
  • Smoke, eat or drink during a trip
  • Be impolite or disrespectful

Please let us know via the app if you come across such behaviour.


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