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Using the SOS Button

The SOS button has been added to the driver application to ensure the safety of Bolt trips. This button is reserved for medical or security emergencies, where you, a passenger or another road user is in immediate danger during a Bolt journey. 

To report an emergency:

  • Press and hold the SOS button for 3 seconds
  • Select the Yes button to confirm your emergency
  • You get an option to place a call to the local emergency services
  • Bolt will be automatically notified the distress signal 

Note: Please use this button only during security or medical emergencies as stated above. Misuse of this button is forbidden.

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