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Issues with a Promotion

In case you have issues using a promo code or a discount, make sure that:

  • Your promo code or discount hasn’t expired and meets all the campaign conditions
  • You have applied the promo code correctly

Here are several more things to keep in mind:

  • Two or more promo codes cannot be applied at once, so select a promotion you would like to redeem before making your trip request
  • If the value of the promo code is higher than the trip price, the remaining amount cannot be carried over to another trip
  • Some discounts may have a percent value and will reduce the trip price by a certain percent
  • Some percentage-based discounts may be capped at a maximum value

If the above did not solve your issue, please contact our Support Team via the app. 

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