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Derby document requirements

Drivers who are licensed by Derby City Council must provide the documents listed below to be considered for driving on the Bolt platform. 

Please follow the instructions carefully to have your documents successfully reviewed for account activation:

DVLA Driving Licence


  • Must be a photograph of the front of the current UK DVLA Plastic Driving Licence
  • Must be a full licence, not provisional
  • Address (including postcode) must match with your Private Hire Driver's licence

DVLA Check Code


  • Must be generated on the government webpage or by calling the DVLA
  • Must be a combination of letters and numbers exactly as shown on the webpage - the code is case-sensitive (please underline the capital letters if you are copying the code)

Private Hire or Hackney Carriage/Dual Driver Licence (PHL)


  • Must be a plastic private hire driver licence issued by Derby City Council
  • Must be a Private Hire Driver Licence or Hackney Carriage/Dual Driver licence
  • Must be a clear photograph of both sides of the licence
  • Must be a valid document

Private Hire Vehicle Licence (PHV)


  • Must be issued by Derby City Council
  • Must be a clear photograph of the entire page
  • Must be a valid Private Hire Vehicle Licence

V5C Logbook or New Keeper Slip


  • Vehicle registration and Vehicle Keeper details must be presented. Please upload the 2nd and 3rd pages of your V5C Logbook
  • New Keeper Slips will be accepted for a period of 2 months since the day of transfer or sale

  • Confirmation of Registration is accepted 1 year from the date of first registration

Certificate of Compliance


  • Must be issued by Derby City Council
  • Must be a clear photograph of the entire page

Insurance Certificate

  • The insurance policy must cover Private Hire/Hire or Reward
  • Make sure that the Insurance policy does not have any typos in your name
  • Insurance documents with time restrictions on coverage are not accepted

If you rent a car, or the insurance document does not state your name:

  • Fleet insurance policy certification and any other supporting documents such as Policy Schedule (Driver and Vehicle schedule) or/and Permission letter

Bank statement

  • Must be for the same account that you will receive your Bolt payments to
  • The account must be in your name
    • We accept only personal bank details (including joint personal accounts)
  • The address, sort code and account number must be visible
  • The statement must not be over 3 months old
    • This can be shown as an issue date or as a date of a transaction
  • The financial details of the transactions can be excluded from the statement (cropped or blurred out)

Profile picture

  • Visible to clients on Bolt passenger App
  • Matches the requirements.
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