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Wigan document requirements

Drivers who are licensed by Wigan Council must provide the documents listed below to be considered for driving on the Bolt platform.

Please follow the instructions carefully to have your documents successfully reviewed for account activation:

DVLA Driving Licence

  • Must be a photograph of the front of the current UK DVLA Plastic Driving Licence
  • Must be a full licence, not provisional
  • Address (including postcode) must match with your Private Hire Driver's licence

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DVLA Check Code

  • Must be generated on the government webpage or by calling the DVLA
  • Must be a combination of letters and numbers exactly as shown on the webpage - the code is case-sensitive (please underline the capital letters if you are copying the code)

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Private Hire Driver Badge

  • Must be issued by Wigan Council
  • Must be a photograph of the front of the current PHD
  • Your image, PHL Number, Name and Expiry Date must be clearly shown
  • Your Licence Number, Name and Expiry Date must match your paper PHL

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Private Hire Driver Licence

  • Must be issued by Wigan Council
  • Must be a clear photograph of the full, original document
  • Address (including postcode) must match with your UK Plastic Driving Licence
  • Badge number must match PCO badge

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Private Hire Vehicle Licence

  • Must be issued by Wigan Council
  • Must be a clear photograph of the full, original document
  • Must be a valid Private Hire Vehicle Licence.

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Vehicle Insurance Certificate

  • The insurance policy must state for Private Hire or Hire and Reward
  • Make sure that the Insurance policy does not have any typos in your name
  • Insurance documents with time restrictions on coverage are not accepted.

If you rent a car:

  • Fleet insurance policy certification and any other supporting documents such as Policy Schedule (Driver and Vehicle schedule) or/and Permission letter.

Certificate of Compliance

  • Must be issued by Wigan Council
  • Must be a clear photograph of the full, original document
  • Must be a valid document for Private Hire Vehicle and match your PHV

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V5C Logbook or New Keeper Slip

  • Vehicle registration, V5C document number and Vehicle Keeper details must be visible
  • New Keeper Slip will be accepted for a period of 2 months from the day of transfer or sale. The document must show the document reference number and the car registration number.

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Bank statement

  • Must be for the same account that you will receive your Bolt payments to
  • The account must be in your name:
    • We accept only personal bank details (including joint personal accounts)
  • The address, sort code and account number must be visible
  • The statement must not be over 3 months old:
    • This can be shown as an issue date or as a date of a transaction
  • The financial details of the transactions can be excluded from the statement (cropped or blurred out).

Profile picture

Your profile picture will be visible to passengers in the app and must be a good likeness to you. Pictures must meet the following requirements:

  • Your face is centred in the frame
  • Nobody else is visible in the frame
  • The image is not blurry
  • You're not wearing a hat or sunglasses (eyeglasses and religious garments are accepted)
  • The photo is taken in good lighting (try facing a light source, like a lamp or window)
  • The image is taken against a solid background
  • The photo is taken with the camera at eye level
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