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For Drivers

Information about the driver app, payouts, journey-related issues, etc

  1. Bolt Help
  2. For Drivers

Account

  • My driver account is suspended
  • I want to update my account name
  • I want to delete my driver account
  • My platform access is disabled due to a low driver score
  • I can't log in to my driver account
  • How to change my bank account details
See all 20 articles

Earnings and payments

  • Passenger did not pay or paid less
  • I have issues with my balance
  • Booking fees in Kenya
  • Monthly invoice is not clear
  • How to check my tips in the app
  • Cancellation fee was not added
See all 27 articles

Trip issues

  • Passenger was overcharged
  • Passenger made a mess in my vehicle in Malta
  • Passenger made a mess in my vehicle in Ireland
  • Passenger left an item in a vehicle in the UK
  • I don't receive orders
  • Map shows incorrect data
See all 14 articles

Using Bolt app

  • I am stuck in the guidance session due to a low driver score
  • Driver score is not visible in my app
  • Manchester Airport pick-up and drop-off information
  • Southampton airport pick-up and drop-off information
  • Newcastle airport pick-up and drop-off information
  • East Midland airport pick-up and drop-off information
See all 27 articles

Driving with Bolt

  • Becoming a driver in the UK
  • Mandatory face covering in Ireland
  • How to change or leave my fleet in Kenya or Uganda
  • How to sign up as a courier
  • How to change or leave my fleet
  • How to remove a vehicle from the account
See all 16 articles

Driver and vehicle requirements

  • Buckinghamshire document requirements
  • Knowsley document requirements
  • Sefton document requirements
  • Wirral document requirements
  • Liverpool document requirements
  • Broxtowe document requirements
See all 65 articles

About Bolt

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