For Drivers
Information about the driver app, payouts, journey-related issues, etc
Account
- My driver account is blocked
- I can't log in to my driver account
- How to change my profile picture
- How to change my bank account details
- How to change my account details in the UK
- I am receiving unwanted marketing messages
Earnings and payments
- Passenger did not pay or paid less
- I have issues with my balance
- Passenger did not pay or paid less in Ireland
- How are prices calculated?
- I can't see order price in the ride history
- I didn't receive a payout
Trip issues
- Passenger was overcharged
- Passenger made a mess in my vehicle in Malta
- Passenger made a mess in my vehicle in Ireland
- Passenger left an item in a vehicle in the UK
- Map shows incorrect data
- Order was cancelled
Using Bolt app
- I want to leave app feedback
- I have issues with app notifications
- My Bolt Driver app crashed
- Contacting Support through Driver App
- Selecting Preferred Navigation
- Using the SOS Button
Driving with Bolt
- How to change or leave my fleet in Kenya or Uganda
- How to sign up as a courier
- How to change or leave my fleet
- Nottingham Document Requirements
- How to remove a vehicle from the account
- How to change my vehicle category