For Drivers
Information about the driver app, payouts, journey-related issues, etc
Account
- My driver account is suspended
- I want to update my account name
- I want to delete my driver account
- My platform access is disabled due to a low driver score
- I can't log in to my driver account
- How to change my bank account details
Earnings and payments
- Passenger did not pay or paid less
- I have issues with my balance
- Booking fees in Kenya
- Monthly invoice is not clear
- How to check my tips in the app
- Cancellation fee was not added
Trip issues
- Passenger was overcharged
- Passenger made a mess in my vehicle in Malta
- Passenger made a mess in my vehicle in Ireland
- Passenger left an item in a vehicle in the UK
- I don't receive orders
- Map shows incorrect data
Using Bolt app
- I am stuck in the guidance session due to a low driver score
- Driver score is not visible in my app
- Manchester Airport pick-up and drop-off information
- Southampton airport pick-up and drop-off information
- Newcastle airport pick-up and drop-off information
- East Midland airport pick-up and drop-off information
Driving with Bolt
- Becoming a driver in the UK
- Mandatory face covering in Ireland
- How to change or leave my fleet in Kenya or Uganda
- How to sign up as a courier
- How to change or leave my fleet
- How to remove a vehicle from the account