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Promo Code Guide

You can use a promo code only for in-app (credit or debit card) payments.

To activate your discount, you would need to enter the code before requesting a ride:

  • Go to the Main menu (top left corner) then tap Promotions
  • If you don't have a card selected, you will be prompted to change your payment method
  • Enter the promo code then tap Apply

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Note: 

  • If the price is higher than the value of the promo code, the additional cost will be taken from your card
  • Apart from specific campaign codes, if the cost of your trip is less than the value of the promo code, the unused balance cannot be applied for future use
  • A promo code given for a ride in a particular city cannot be applied in another city
  • Referral codes can only be redeemed by new customers who don't share a payment method or a device with an existing customer
  • Referral codes cannot be redeemed by existing users creating new accounts
  • If you have more than one promo code added in the app, you have to manually select the one you would like to redeem when placing your trip request
  • In addition to one-time promo codes, if you have a multiple ride code, you can toggle between the two codes provided the multiple ride code has not expired yet
  • Two or more promo codes cannot be applied at once but used one at a time

If you have any issues with promo codes, please contact our Support Team via the app. 

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