How can we help?

Sign in

Promo Code Issue

You can use a promo code only for in-app (card) payments. In order to activate your discount, you would need to:

  • Tap on Promotions under the Main menu (top left corner)
  • If you don't have a card selected, you will be prompted to change your payment method
  • Enter the promo code and tap Apply



  • If your fare is higher than the value of the promo code, the additional cost will be charged to your card
  • Apart from specific campaign codes, if the cost of your trip is less than the value of the promo code, the unused balance cannot be applied for future use
  • A promo code given for a ride in a particular city cannot be applied in another city
Was this article helpful?
9 out of 16 found this helpful