For most riders, card payments are preferred and convenient, but there may be some issues when adding this payment method.
Here is some simple info that may help you out:
- Make sure the credit card details you entered are correct
- Taxify only allows the use of Mastercard and Visa
- AMEX type credit cards are used only in Australia and in countries where Euro is the main currency
- Make sure your credit card and its issuer allow online payments and/or payments in the local currency. Discuss the problem with your credit card issuer.
- Taxify does not allow the use of foreign cards in South Africa, Nigeria and Kenya
If nothing above helps you, please contact our Support Team.