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Unknown charges

It is crucial for us to authorize your card(s) in order to minimize/avoid any fraudulent and unauthorized use of your card and information.

Taxify performs a temporary card verification hold - pre-authorisation - for all newly added credit cards. This is not an actual charge. This amount never leaves your bank account; instead, it is held for a period by your bank and made available shortly after.

The system may verify your payment details for up to your first five trips.

Note: The period of this verification hold may vary, depending on your banking institution. Contact your bank for any disputes or request.

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