You can get a price estimate for an informed decision before requesting a ride. If the final price is a lot higher than expected, possible reasons may be:
- Traffic delays
- Driver's device had GPS/network issues
- Parking/airport/toll fees were added to the price
- Driver took a different route
If you have further concerns regarding the final price, please contact our Support Team, and we will assist you.
Note: Due to card preauthorization, an extra cost may appear to have been charged to your account, but this is not an actual charge. Please see Extra Charge On My Card for more details.