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Lost an Item

If you have left an item in a ride that happened in the last 24 hours, you can contact the driver to inquire and arrange a delivery. Follow the simple steps below:

  • Select the Main menu (top left corner)
  • Tap on Ride History
  • Choose the ride
  • Tap the Call button

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If more than 24 hours have passed, please contact our Support Team. Share the details about the ride and the lost item and we will follow up.

Note: 

  • Drivers are informed to return lost items to our office. You may make some other convenient arrangements but this may be left to the driver's decision. 
  • We do all we can to help you get your item back but please note that Taxify is not responsible for items lost during rides.
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