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Having a Technical Issue

If you are experiencing any troubles when ordering or during a ride, please take a look at possible solutions.

  • Check Google Play for Android or App Store for iOS to see if you need to update the app
  • If needed, update your phone operating system
  • If the app is frozen, please restart your phone
  • As a last resort, kindly reinstall the app if nothing else fixes the problem.

If the issue persists, please contact our Support team via the app for a solution.

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