If you are experiencing any troubles when ordering or during a ride, please take a look at possible solutions.
- Check Google Play for Android or App Store for iOS to see if you need to update the app
- If needed, update your phone operating system
- If the app is frozen, please restart your phone
- As a last resort, kindly reinstall the app if nothing else fixes the problem.
If the issue persists, please contact our Support team via the app for a solution.