How can we help?

Sign in

Passenger Lost an Item

After every ride, check immediately to see if a passenger left behind anything. If you find any lost items afterwards, please follow these guidelines:

  • Contact our Support Team and take the item to the Taxify office at your earliest convenience within 24 hours
  • Make arrangements to return the item if the rider contacts you, without a charge
  • Return the item to a Taxify office if a mutual agreement could not be reached with the passenger

Your professionalism is appreciated.

Was this article helpful?