After every journey, check immediately to see if a passenger left anything behind. If you find any lost items afterwards, please follow these guidelines:
- Contact our Support Team via the app and take the item to the nearest Bolt office at your earliest convenience within 24 hours
- Make arrangements to return the item if the passenger contacts you, without a charge
- Return the item to the nearest Bolt office if a mutual agreement could not be reached with the passenger
We appreciate your professionalism!