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Activity Score Calculation

Your activity score gives you an overview of your driving activity per day. It is calculated based on the last 100 rides and it is updated with each new ride.

If you accept and complete every ride successfully, your activity score will be adjusted positively as long as you have not rejected or cancelled 20% or more of the rides. If 20% of the last 100 rides have been rejected, then your account will automatically be blocked by the system.

To check your activity score:

  • Move the slider up on the Home screen
  • Tap Activity

act.gifDriver_Activity-2.jpgDriver_Activity_3.png

This view has 3 different tabs:

  • The Hours tab shows the sum of your waiting and driving hours
  • The Rides tab shows the number of all finished rides from all incoming requests. You can choose between a percentage or a proportional view by tapping on the score bubble.
  • The Cancels tab shows the reasons for the 50 most recent cancelled rides + pro tips on how to improve your activity!

All of these tabs can be toggled to show the data of the current week, past weeks or past 3 months. You can also see different days separately by tapping on the blue bars representing them.

Note: If you cancel with the reason 'client did not show' after 5 minutes of waiting for a rider, your activity score will not be affected.

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