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Activity Score Calculation

Your activity score gives you an overview of your driving activity per day. It is calculated based on the last 80 rides and is updated with each new one.

If you accept and successfully complete every ride that you receive inside your radius, your activity score will be adjusted positively as long as you have not rejected or cancelled 20% or more of the requests. If 20% of the last 80 rides have been rejected, then your account will automatically be blocked by the system.

To check your activity score:

  • Move the slider up on the Home screen
  • Tap on Activity

This view has 3 different tabs:

  • The Hours tab shows the sum of your waiting and driving hours
  • The Rides tab shows the number of all finished rides from all incoming requests. You can choose between a percentage or a proportional view by tapping on the score bubble.
  • The Cancels tab shows the reasons for the 50 most recent cancelled rides + pro tips on how to improve your activity

All of these tabs can be toggled to show the data of the current week, past weeks or past 3 months. You can also see different days separately by tapping on the blue bars representing them.

Note:

  • If you cancel with the reason client did not show after 5 minutes of waiting for a passenger, your activity score will not be affected.
  • Please keep in mind that your acceptance rate is not the same as your activity score. For more details about it, check the article on Acceptance Rate.
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