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Driver Misconduct

Bolt expects a high standard of professionalism from drivers. We are sorry if you had experienced a ride that was below this standard.

To maintain safety and respect for everyone, it is against our policy for drivers to:

  • Violate traffic regulations
  • Smoke, eat or drink during a ride
  • Be generally impolite or disrespectful

Please let us know via the app if you come across such acts/behaviour.

Note:

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