Every account is associated with a specific phone number which cannot be changed. You can use a new number on the app by creating a new account.
It is easy:
- Go to your profile under the Main menu (top left corner)
- Tap on the logout icon (top right corner)
- Enter your new phone number and confirmation code received via SMS
If for some reason you are not receiving a confirmation code sent via SMS:
- Restart your mobile phone; alternatively, you can switch to Airplane mode and then disable it.
- Try to log in once again via SMS. Please wait 60 seconds for the SMS to pull through
- If the SMS does not come through, try the call option
- If the phone call fails, contact your service provider to allow Bolt calls
Note: Your previous trip history can’t be transferred to your new account.