The NSW government collects a Passenger Service Levy on all trips taken in NSW, including taxi, hire car and rideshare. This fee amount is $1 (plus GST). You can read more about the changes to taxi, hire car and rideshare services.
You will therefore now see this levy added to each trip, on top of the fare and other applicable fees (e.g. our booking fee of $0.55, which covers our operational and compliance costs). This levy will appear as a booking fee of $1.65 (including GST) in total.
While this new extra fee will cost you more per trip, our fares are still the lowest in the market.
We hope that you will continue to support us as we grow and establish our long-term presence in Australia.