Please note that if you don’t pay due commission on time, this may lead to not receiving cash trips. In order to start getting cash trips again.
Once we receive payment, our team will enable your account for receiving cash trips. Please note that this will be done automatically and there is no need to come to the office.
Managing commissions owed to Taxify
In addition to the invoices you receive from us indicating how much Taxify commissions are owed, we will additionally send you weekly SMS notifications should your balance become negative.
We check your balance every Sunday and recommend you settle any negative balance on your profile on Monday to ensure transfers reflect by the Wednesday cut-off to avoid having the cash option removed from your profile or losing access to the platform. See image below for SMS notification
Your unique payment reference
To ensure your payments are tracked to your profile, and processed faster, we provide you with a unique payments reference ID in the notification SMS. This ID begins with the letter followed by a 6 digit number, for example "JXXXXXX" . Please use this unique payment reference ID each time you make a payment to Taxify. See image above for an illustration.
Note: We will not accept deposit slips in the walk-in center or via email. Make sure you use your unique payments reference ID when making a payment, otherwise your account will not be unblocked.
Making a payment
Use the following details to make a payment:
- Bank: First National Bank
- Account Holder: Taxify South Africa
- Account Number: 62651977369
- Branch Code: 250655
- Account Type: Cheque Account
- Please always add name and surname as reference
Use an FNB account to transfer your funds OR Deposit your cash into an FNB Cash Deposit ATM.
This helps you to speed up your payments clearance process. Otherwise, you would be waiting for an average of 48-72 hours and this could affect your earnings potential on the platform if you’re unable to drive when waiting for your payments to be cleared.
To keep tabs of your balance on your own:
Before going online:
- Click on the Earnings tab, then click on the Balance tab.
- Under Current Balance, you will see how much is due to you (positive number) or due to Taxify (negative number). If this amount is negative please try and settle the amount before the next Monday, keeping in mind payments can take 48-72 hours to clear.
For details on how to view earnings, please see: Checking Earnings and Bonuses.
Things to keep in mind:
- Keep tabs of your Taxify balance weekly in-app
- Always use the unique reference ID provided in the SMS notification.
- Payments will be updated the next business day or within 48-72 hours
- If payments are made on Saturday or Sunday, they will be updated on Monday
- The Taxify bank account is affiliated to FNB, therefore, payments made from other banks (eg Capitec, Absa, Nedbank, Standard Bank) will only reflect over a period of 48-72 hours
Note: If you have any other questions or issues with paying commission, please contact our support team.