If you are requesting a trip in Mombasa or Nairobi, your final fare may be applicable for the long-distance fee.
This special rate has been implemented to ensure that your driver is fairly compensated to provide you with reliable service on those extended trips.
If you are requesting a trip to or from destinations in Kwale and Kilifi (which includes Diani, Mariakani and Malindi), your final fare may be applicable for the fee.
The additional fee applies on a per km basis for trips exceeding 18 km:
- Boda Boda: 15 KES per km
- Tuk-Tuk: 17 KES per km
- Bolt Base: 23 KES per km
- Bolt XL: 32 KES per km.
The additional rate per km for Bolt Lite trips exceeding 11 km is 33 KES per km after the threshold.
For the Bolt Base, Bolt Plus and Bolt XL categories, the fee is applicable to trips exceeding 25 km. The rate for each of these categories are:
- Bolt Base: 50 KES per km
- Bolt Plus: 50 KES per km
- Bolt XL: 70 KES per km.
Please contact our Support Team via your app for assistance if you have any questions about this.