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Adding Several Users

To add several users at once using the file upload option:

  • Log in to the business portal dashboard and go to Riders tab
  • Click on the Add button and then on Import people
  • Download the template and add the information of the users
  • Upload the file to the portal and save the changes.


  • Both CSV and XLSX files are supported.
  • The file should contain the user’s first and last names, their email, phone number and groups they belong to. Adding a user ID or group is optional.  
  • All phone numbers should have the correct country prefix (e.g. +44 stands for the United Kingdom).
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