To regulate support and operational costs, Taxify has introduced a booking fee of 4% of your trip cost added to your final price as shown in the receipt received after taking a ride.
This fee applies to both cash and in-app (card) payment trips completed in the Port Elizabeth service area.
Here's an example of how it works:
If your trip cost is R40, a booking fee of 4% will be added to your bill – this is only a R1,60 increase that can be viewed on your receipt.
You can see if the booking fee will be included in your price before ordering a ride by tapping on your chosen ride category as shown below:
The reason we implemented the booking fee:
Your safety is of utmost importance to us, the additional fee assists with covering support and new safety and security features that will ensure an even more efficient service on our platform.