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Passenger Liability Insurance

The safety of all our users is important thus Bolt has facilitated Passenger Liability Insurance for drivers to make sure that you and your passenger(s) are sufficiently covered in the event of an accident.

You are automatically registered for the cover when your account is activated. 

The cost of the policy is R 19.00 per active month i.e. if you finish at least one trip on the platform. The amount will automatically be deducted from your balance and will also appear on your monthly invoice. 

For drivers who finish twenty or more trips in one calendar month, Bolt will add R 19.00 to your balance to cover the cost of the policy on your behalf. 

Frequently Asked Questions

How much money is this saving me?

Passenger Liability Insurance currently costs between R70 and R100 per month. If you finish 20 trips a month with Bolt, this will save you between R70 and R100 every month, which is R840 - R1,200 every year.

Does this PLi cover the trips I do while using other platforms?

No, the policy only covers trips that happen on the Bolt platform. If you are operating on another platform, you will have to take out a separate policy to cover those events. 

I see a deduction of R 19.00, what is this for?

All drivers who complete at least one trip on Bolt for the month are billed R 19.00 to cover the cost of the policy.

I see a bonus for R 19.00, what is this for?

An amount of R 19.00 is added to the balance of a driver that does at least twenty trips on Bolt for the month. This is to cover the cost of the policy. 

The cost of the policy will still be deducted from your balance, but, at no cost to you as the amount has been covered.

I currently have Passenger Liability Insurance on my vehicle insurance. Do I need to continue paying for this every month?

If you are only using the Bolt platform, then this PLi will be enough. However, if you have business interests where you transport private clients or if you operate on other e-hailing platforms, you still need to take out PLi in your personal capacity to cover events that might happen on those trips.

Do I still need to take out vehicle insurance?

Yes, Bolt highly recommends that you still take out comprehensive vehicle insurance for your vehicle. However, you will not be forced to take out this insurance in order to be active on our platform.

Does this PLi cover me for private trips?

No, the policy only covers trips that happen on the Bolt platform. If you do any private trips (i.e. trips you got not using the app for a booking), you will have to take out a separate policy to cover those events.

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