When you accept a new order, please make sure to check the restaurant’s Pick up notes for any special instructions from the restaurant.
If you cannot find a restaurant, please call the restaurant using the Call feature available in the order.
If you accepted the order but late for a pick-up, please call the restaurant to notify about the delay.
If you arrive at the restaurant while the order is still being prepared, please wait until it is ready. If you waited for a prolonged time, contact Support to inform us of the occurrence.