You have to be logged in to start receiving new orders.
When a new order arrives, you will hear a sound notification, and a green screen will appear and show the incoming orders. Tap anywhere on the screen to see order details.
Under the New orders tab you will see the following order information:
- Customer’s name
- Order number
- Courier Information:
- Name: Will be collected by an assigned courier partner
- Pickup: Will be collected by the customer themselves
- Order details
- Pick-up time (based on your average prep time set up in the system)
- The Accept button.
Once you have accepted the order by clicking the Accept button, the customer will receive a notification about the status of their order and the courier will see the estimated pickup time when the order will be ready for pickup.