How can we help?

Sign in

Order is Ready for Pickup

Once the order has been prepared and the assigned courier has not arrived yet, you need to notify a courier that the order is ready to be picked up and delivered to the customer.

For that, do the following;

  • Go to the In Progress tab on the dashboard
  • Select a specific order that has been cooked
  • Tap on Ready for pickup

If it took you less time than expected to prepare the food, please use the Ready for pickup button for a courier to be assigned for this order.

Was this article helpful?