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Marking an Item Out of Stock

If you run out of a specific menu item, you need to mark this item as out of stock as soon as possible:

  • Go to the Home screen of the dashboard
  • Select the three stripes icon (top left corner)
  • Tap on the Menu
  • Find the item by using the search option or navigating through categories
  • Click on the Available next to the item
  • Select Sold out indefinitely or Sold out today

If you select Sold out indefinitely, go to the Menu Management and mark the item as available again changing its status to Available.

If you select Sold out today, the item will be back on the menu the next day automatically. 


  • Always make sure that you have all the necessary items for cooking before accepting an order
  • If you accepted an order while any of the items are unavailable, please immediately call the customer through the order interface and try to substitute the unavailable item.
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