Once you have uploaded all the required documents and submitted your application, please allow a time lapse of 48 hours for the application review process. Bolt will then contact you to advise if certain documents require resubmission. Please note that if this is the case, it may result in the application process taking longer.
Here are a few things to keep in mind to encourage a smooth application:
- Ensure that all documents are easy to read; blurry or bad-quality images may require resubmission
- Ensure that all documents are valid and not expired with the full date listed
- Verify that your full name is listed on the documents
- Certify that all documents are pictured in full - include all pages where necessary and refrain from the crop feature
Please note that support phone line is currently not available in Melbourne. Should you have any questions about the status of your application, you can email email@example.com and one of our team members will assist you within 1-2 business days.