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Technical Issue with the App

If you are experiencing any troubles with your app (e.g. unable to accept orders, orders are not coming, the app crashes throughout the day, an error message appears, etc), please try the following solutions to resolve the issue:

  • Make sure the connection is stable
  • Close the Bolt Food Restaurant application, then reopen it
  • Check whether you need to update your app
  • If nothing helps, restart your device.

Please contact our Support team via the app if the issue persists.

Before reaching out to the Support team, please make sure that incoming orders are not paused automatically/accidentally.

To start receiving new orders again:

  • Go to the Home screen
  • Tap Menu (three lines) icon at the top left corner of the screen
  • Select Accept new orders at the bottom of the screen.
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