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Riding Your Scooter

Once you have successfully unlocked your scooter, you can start riding. Just follow these steps:

  • Place one foot on the deck of the scooter
  • Use the other foot to push-off and press the right throttle
  • To slow down, use the left throttle.

If you need to pause the ongoing ride, find a suitable spot to park the scooter and tap on the Pause icon in the app. The scooter will be reserved for you for up to 30 minutes; the time rate applies during the pause.

The system will automatically finish trips that go over 2-3 hours (depending on your city). When this happens, you can start another trip with the same scooter or pick a new one.


  • Please use a helmet during your ride. See the Safety Guidelines for more information.
  • More guidelines on how to ride a scooter are available in the Safety Toolkit. Click the shield icon in the bottom left corner of the screen then select How to ride.
  • The scooter has a maximum speed of 20-25 km/h. In some areas, the maximum speed is limited due to the heavy car and pedestrian traffic. Borders of low-speed areas (marked orange) are visible in the app.
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