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How to delay an order

You can delay an order before pressing the Accept button: 

  • Tap the Help button
  • Choose the Adjust preparation time option
  • Enter the necessary details  
  • Tap the Accept order button to confirm.

Note: It isn't possible to adjust the preparation time in-app after accepting the order. If you notice that the saved preparation time is inaccurate, please contact the customer to notify them about the delay.

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