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Finding and Unlocking Your Scooter

To locate your ride, simply open the app and select the scooter icon to switch to the Bolt Scooters view. You’ll see a map with available scooters near you.

Unlocking a scooter and starting the ride is easy:

  • Find an available scooter close to you
  • Click on Scan in the app
  • Scan the QR code on the scooter or enter the scooter ID manually
  • Start your ride!

You can also reserve any of the available scooters by clicking on its symbol on the map and choosing Reserve. You will then see the pricing rate and the maximum duration for which the scooter could be reserved for your trip.


  • If you are having a problem with unlocking the scooter or the scooter is in a bad condition, please use the Report button
  • It is not allowed to unlock a scooter for another person.
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