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I can't find the delivery location

Follow these guidelines if you are not able to find the delivery address: 

  • Pull over into a safe zone to check delivery information
  • Check the Apt/office/floor info for location details
  • Check Where should the order be left information for delivery instructions
  • Call the customer through the app to confirm the address (attempt to call 3 times over a 10 minute period).

If you are not able to contact the customer to confirm their location, please call Support for help. 

Note: Please keep your app and the chosen navigation system updated. 

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