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Wait Time Fees

A wait time fee is a per-minute charge which starts a few minutes after a Driver arrives at your location. This fee helps to compensate for Driver's efforts and time spent waiting. 

You will receive a notification that the charge has started, and it will continue until your Driver begins the trip. If your trip is cancelled and you are charged a Ride Cancellation Fee, you will not be charged for the wait time. 

Kindly look out for the Arriving soon notification and meet the Driver promptly to avoid a wait time fee.


  • Wait time fees vary by location
  • Wait time fees will not apply if a ride request is cancelled 
  • The amount charged for wait time is shown in your receipts
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