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Wait Time Fees

A wait time fee is a per-minute charge which starts a few minutes after a driver arrives at your location. This fee helps to compensate for the driver's efforts and time spent waiting.

You will receive a notification that the charge has started, and it will continue until the driver starts the trip. If your trip is cancelled and you are charged a Ride Cancellation Fee, you will not be charged for the wait time.

Please meet the driver promptly to avoid a wait time fee.

Note:

  • Wait time fees vary by location
  • Wait time fees will not apply if a ride request is cancelled
  • The amount charged for wait time is shown in your receipts.
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