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Wait time fees

Wait time fee is a per-minute charge which starts a few minutes after a driver arrives at your location and continues until the driver starts the trip. This fee helps to compensate for the driver's efforts and time spent waiting.

If your trip is cancelled and you are charged a cancellation fee, you won't be charged for the waiting time.

If you have any questions regarding the wait time fee, please contact our Support team for clarification. 

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