In certain situations (e.g. you cannot locate a driver or you left an item in a vehicle), you may need to contact the driver.
To call a driver after your ride, please follow the instruction below:
- Go to the Main menu (top left corner)
- Open Ride history
- Choose the relevant trip
- Tap the call icon - this option is available only for 24 hours after the ride ended
When you use the in-app call function, the call will be connected by masking your number to protect your privacy; this means that your phone number will never be revealed to the driver.
Note: You can call the driver only from the phone number registered with the app.