For some campaigns, finished and completion rates are also used. They are calculated during the period of a specific campaign.
Finished rate is a percentage of all the rides inside your radius that you finish during the period of a certain campaign.
Your finished rate is affected by:
- Missed orders
- Orders you reject
- Orders you cancel
- Orders riders cancel
Completion rate represents a percentage of all the rides inside your radius you complete. It is affected by the:
- Orders you miss
- Orders you reject
- Orders you cancel
Your completion rate is not affected by riders cancelling the request or not showing up.
Note: You can check your current finished and completion rates when you go to Active campaigns view in the app.