If you are having trouble using your email address, please make sure:
- The email is in the correct format: firstname.lastname@example.org
- It does not have uncommon endings, such as .care, .app, .bio, .agency, .law, .team
- It contains letters in Latin (a-z) and digits from 0 to 9
If the issue continues, contact our Support team through the Help button in the portal.