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Issues During Delivery

We understand that you may face some challenges on the way to the drop-off location that may affect completing the delivery, but we expect your immediate action in such cases.

If you are late for the delivery, please reach out to the customer by calling their number available in the order and explain the situation. If needed, agree upon new delivery time.

If you experience serious health problems, your vehicle is broken, or you are involved in the accident and you cannot complete the order, please immediately contact our Support team via a phone call.

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