Incoming orders already paid by the customer through the Bolt Food app are cashless pickups. These orders are tagged as Bolt payment. Don’t take money.
Incoming orders from a customer who will pay for the order using the cash payment option are cash pickups. These orders are highlighted with a yellow tag.
When a courier arrives at your location, collect the payment for the order from them, provide them with a receipt and click the Received button to indicate that they settled the amount.
If the courier is not able to make a full payment for the order, they may switch to a cashless pick-up. This process can take up to 20 seconds to come into effect.
Once the status has been updated, please proceed to issue the order as usual.