In case you have issues with using a promo code or a discount, check the information below:
- Check if you have applied the promo code correctly
- Two or more promo codes cannot be applied at once, so select a promotion you would like to redeem before making your trip request
- If the value of the promo code is higher than the trip price, the leftover amount cannot be used for another trip
- Promo codes and discount offers may have expiration dates, special conditions and/or geographical limitations
- Some discounts may have a percent value and thus reduce the trip price by a certain percent
- Some percentage based discounts can have a maximum amount that is deducted. For example, a maximum cut-off may be 7 euro, if your trip costs more than 7 euro the discount will not apply to the excess amount but deducted only from 7 euro.
- For issues with referral codes, please visit the Getting Free Rides page
If the above did not solve your issue, please contact our Support Team via the app.