In case you have issues when using a promo code or a discount, make sure that:
- Your promo code or discount hasn’t expired and meets all the campaign conditions
- You have applied the promo code correctly
Here are a few more things to keep in mind:
- Two or more promo codes cannot be applied at once, so select a promotion you would like to redeem before making your trip request
- If the value of the promo code is higher than the trip price, the leftover amount cannot be used for another trip
- Some discounts may have a per cent value and thus reduce the trip price by a certain per cent
- Some percentage-based discounts can have a maximum amount that is deducted
If the above has not solved your issue, please contact our Support Team via the app.
Note: For issues with referral codes, please check Getting Free Rides.