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About Preparation Time

We’re sorry that your order is taking longer than expected! 

Restaurants do their best to make your order in the provided estimated preparation time. Please note that this time may change when the restaurant is experiencing increased orders and during rush hours.

In these cases, the restaurant may delay the order and we will automatically adjust the time in your app to properly inform you of when to expect your delivery. 

If you have any questions or concerns about this, please contact Support through the app.

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