If you can’t start a ride after you have unlocked the scooter, please contact our Support team via the app and provide screenshots and as many details as possible, so we will be able to assist you faster.
Articles in this section
- Price higher than expected
- How much does using a scooter cost?
- What are the scooter parameters?
- Giving scooter feedback
- Scooters are not available
- Reporting scooter misuse
- I can’t end my ride
- I can’t start a scooter ride
- I can't find the scooter view in the app
- I was involved in an accident