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E-bikes are not available

If you can’t find any available e-bikes on the map, please consider the following reasons:

  • All e-bikes are currently in use or have a low battery
  • Scooters are not available because of bad weather conditions (e.g. heavy rains or winds) or you are requesting a ride outside of operating hours. If this is the case, you will see a message when you try to open the e-bike map.

Please contact us through the app if you wish to provide feedback about the unavailability of e-bikes in your city.

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