Credit card based billing
If your account is set up with credit card based billing, then all the costs are charged per ride from your card. The monthly service fee is deducted from the card on the 5th day of the following month.
Note: The sum on the monthly statement is for information only and does not need to be paid.
If your account is set up with post-paid billing, then you need to make the payment in the full amount by the given due date shown on the invoice. To prevent any inconveniences, please make the payment in advance.
When making the bank transfer, ensure you have inserted the correct bank details and reference number that are provided on the invoice. You can also check the details in the Business Portal by opening the Billing section and clicking on View billing details.
Note: The monthly service fee is already included in the monthly statement and should not be paid separately.