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Price higher than expected

We are sorry if the final price of the trip is higher than you expected. The final price can be higher because of the following reasons:

  • You didn’t end the ride in the app on time
  • You finished the ride outside of the parking zone and was charged a fine
  • The trip was finished after midnight so the maximum day rate was applied only to the part of your trip before midnight.

If you are still concerned about the amount you paid, please contact our Support team via the app.

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