When you have a high negative balance, the platform will assign cash pickup orders to you to help you offload debt. As a reminder, a cash pickup means that you pay cash at the restaurant to collect the order.
For these orders, a yellow ribbon is visible at the bottom of the screen showing the amount to be paid at the restaurant. Once you have paid for the order, remind the restaurant staff to confirm receipt of payment so that you can proceed with the delivery.
If you do not have enough cash on hand to pay for the order, report the cash shortage to proceed with the collection process.