Please call the customer if they have not fetched their order in over 30 minutes.
Articles in this section
- About age verification orders
- The courier/customer arrived early
- The courier is running late for pickup
- The courier does not have a Bolt bag
- The order is bigger than the bag
- The customer has not fetched their order
- We forgot to pack an item
- The courier/customer took the wrong order
- Reporting a problem with a customer
- Reporting a problem with a courier
The customer has not fetched their order

Edwina
- Last updated