What is Driver Identification?
Driver identification is a feature that was implemented to keep our passengers and drivers safe. Identification is obligatory and can’t be skipped.
How do I complete the verification process?
To complete the verification process, you are required to take a photo of yourself and a photo of your driving licence, PrDP, or temporary PrDP document.
To complete the verification process, please make sure:
- You are in a well-lit area when completing the verification
- A photo of the document is clear. The text must be readable, and the image must not be blurry or cropped. You can retake a photo and upload another one before submitting it.
- You don’t wear sunglasses or a hat when taking a selfie.
Please allow up to 5 minutes for images to be checked.
What happens if I do not pass the verification?
If you didn’t pass the verification, please contact our Support team through the app.